Staypoollizer FAQ & Pool Water Leveler Support

Choose Brass Swivel or Quick Connect for in-ground pools. Brass Swivel uses a traditional threaded garden hose connection. Quick Connect is best if you want easier hose attachment and removal. Choose the Above Ground model for above-ground pools.

Slide the black tank assembly up or down. The bottom of the black float assembly lines up with the desired pool water level. For most in-ground pools, the target water level is near the center of the skimmer opening.

No. Staypoollizer 2.0 NXGEN operates from 1–200 PSI and does not require a separate pressure regulator under normal residential use.

Use a good-quality garden hose with brass end fittings and a good washer. Avoid aluminum hose ends because they can corrode and fuse to brass or stainless fittings.

No. Aluminum hose ends can cause galvanic corrosion when connected to brass or stainless fittings. They can fuse to the Staypoollizer connection or even to brass outdoor faucets.

Turn off the faucet first and do not leave the system unattended until corrected. Check that the black tank assembly is set to the desired water level, inspect the water inlet for debris, and confirm the float moves freely. For older units, gently rotate the neoprene shutoff disk to provide a fresh sealing surface.

First confirm water flows freely from the hose. Then check for hose kinks, blocked fittings, washer blockage, debris in the Staypoollizer inlet, and free float movement inside the float housing.

A water timer is not recommended. Staypoollizer is designed to have water available as needed so it can replace pool water when the level drops. A timer only delays refilling and does not reduce the amount of water your pool needs.

Do not use Staypoollizer during freezing conditions. If freezing temperatures are expected, disconnect the hose, remove the unit from service, and drain water from the unit and hose.

Each product box includes a QR code sticker inside the lid. Backup instruction links are available for Brass Swivel, Quick Connect, Above Ground, and height adjustment help.

If you ordered from Staypoollizer.com, you can start a return through your customer account at https://shopify.com/19792107/account or contact Staypoollizer directly. Please include your order number, name, email used at checkout, product model, and a short reason for the return.